My Role

Produce high-quality solutions through flow diagrams, graphic designs, storyboards, and site maps. Collaborate with product managers and engineering leads to drive solutions, employ design best practices across all deliverables, and adhere to accessibility standards. Understand the design research process, collaborate and support the Product Owner, to formalize design research into insights and ideas. Collaborate with the Product Owner to drive the frameworks for success each project is measured by, and optimized to get the best results for our products 

Create a Data-Driven Digital Journey

Switchboard™, our dynamic and innovative content management system (CMS) offers sophisticated integration capabilities and creates a seamless, connected ecosystem for your brand. Enjoy a single solution that enables dynamic, data-driven menu content across all hardware touchpoints and ensures an engaging ordering experience for customers.

New CMS UI

A backward-compatible CMS ensures that newer versions of the CMS software or updates remain compatible with the Switchboard content, templates, plugins, and integrations.

Device Provisioning User Flow

Users and User Roles

Research on additional Features

Dashboard Customization

• Personalized Dashboard: Allow users to customize their dashboard widgets to prioritize frequently used tools.

• Drag-and-Drop Layouts: Enable users to rearrange elements for convenience.

• Themed Interfaces: Provide light and dark modes and user-selectable color schemes.

Seamless Navigation

• Quick Search and Navigation Bar: Instant access to settings, pages, or content using a universal search tool.

• Breadcrumb Trails: Improve navigation within complex content hierarchies.

• Collapsible Menus: Streamline the interface by hiding rarely used tools.