PharmD Live
PharmD Live is a patient-centric and outcome-driven healthcare technology company. Our mission is to enhance patients’ quality of life and improve clinical and financial outcomes for physicians, hospitals, and care facilities. Our solutions leverage innovative technology and the expertise of clinical pharmacists to optimize medication therapy and mitigate risks across the continuum of care.
UI Product Designer | 2019 - 2020
Desktop, Mobile Prototyping
Sketch, Photoshop, Dreamweaver, Invision, Slack, Confluence, Trello
Users & Audience
PharmD Live partners with physicians, hospitals, and post-acute care (PAC) facilities to create customized care and transition plans for patients with chronic conditions. Around-the-clock virtual and telephonic consultations in real-time are provided to patients by specially trained pharmacists. Prescription and over-the-counter medication regimens are reviewed by licensed pharmacists to ensure safety, affordability, and effectiveness. PharmD Live delivers services through partnerships with physicians, hospitals, and PAC facilities.
My Role
Conceptualizing original ideas that bring simplicity and user-friendliness to complex design roadblocks. Work with the UI and backend developers to redesign the existing web app based on the UI requirements. Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas. Responsible for guiding the design of the product through its various stages in the design cycle. Having had previous experience designing a native iOS app from the ground up, I led the team, with occasional support from internal developers. I coordinated and led all facets of design including information architecture, user task flows, interaction, visual, product, and prototyping.
Overview
In order to identify if this product was worth building, as well as what is needed to accomplish, we started out by assembling a group of pharmacists. After sifting through all of their feature requests, we were able to identify their key pain points. Although we knew that the app could grow to be something much larger and more robust, we focused on creating an MVP that met the pharmacist’s core need.
Design Process
Once the proposed flow agreed among the team members, I started to work on the first concept of the app. I was inspired to embrace iOS7 guidelines and don't do much custom control in order to save time in the development phase. It should be light & warm, use clear typography, and focus on content.
Then I started the wire-framing process. I was starting with the most important pages to the least important. Since the constraint of the project didn't let me spend a lot of time exploring things, I skipped the low-fi and went straight to the hi-fi wireframes (more like the early version of the design mockup). I use the sketch app because it lets me measure things easily.
Design System
Site Map
Prototypes - Desktop
I started designing the wireframes starting from the Dashboard and then with the navigation flow for the desktop version. I designed these hi-fi wireframes in Sketch.
